Coming soon
Every vendor, every incident, every SLA, measured and on time.
VPTIM brings your vendors, your assets and the incidents that touch them into one calm place. Incidents are logged in seconds, SLA clocks run live in your business hours, vendors act on their tickets, and every breach, penalty and score is there when the regulator asks.
Vendor Performance Tracking & Incident Management · for any organisation that runs on its vendors
What VPTIM does
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Live SLA clocks
Every incident starts its clock when it is logged, follows business hours, holidays and pauses, and warns before a breach.
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Vendor scorecards
Compliance, response and resolution times, breaches and penalties for each vendor, ranked and explained.
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Incidents from templates
Forms you design for each kind of incident and asset, tasks, milestones and approvals in levels.
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Vendors work inside
Vendors register with a link, act on their tickets, keep their assets and documents current, and chat with your teams.
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Regulatory reports
Vendor performance and breach reports ready to export, with a full audit trail of who did what and when.
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An assistant that helps
Summaries, next steps and report narratives on every page, always previewed before anything is saved.
Apps for Android and iOSLog, act and approve on the go, with photos and scanned asset tags.
17 languagesArabic right to left included, dates, times and money in your region.
Secure by designEncrypted end to end, single sign-on, two-step sign-in, your own workspace.
Be the first to try it
Write to us and we will tell you when VPTIM opens, or show it to your team before then.